Care Provider (Frail Care / Healthcare) – Somerset West, Western Cape 49 views

Job Overview



  • Basic Care Providing Training with Certificate
  • Understand resident hygiene and health and safety requirements
  • Excellent personal hygiene
  • Good reading, writing and speaking of English
  • Course in dementia care
  • Matriculation qualification
  • Third language an advantage
  • Must have experience with dementia patients


Skills & Characteristics:

  • Excellent interpersonal relations
  • Empathy to the elderly
  • People Skills
  • Good communication Skills
  • Physically and emotionally able to
  • Patience
  • Maturity
  • Reliable, responsible and trustworthy
  • Assertive yet compassionate
  • Positive attitude


The main purpose of this position:


Providing care and safety to residents within a home-like environment


Duties & Responsibilities:


Provide general, daily care for residents:


Personal hygiene:

  • Oral hygiene
  • Hair is clean
  • Wash (bath/shower) regularly
  • Wearing clean clothes
  • Shave beard
  • Groom nose and ear hair


  • 2 to 3 hourly pressure care when needed
  • Assist with toilet and/or incontinence wear
  • Nails and toenails short and neat (report any abnormalities)
  • Monitoring residents as instructed on care plan


Assisting the residents during meal times:

  • Assist with feeding and serving of meals (only feeding on request of shift leader)
  • Prevention of choking by handling food
  • Protect residents’ clothes in a polite way (napkins)
  • Assisting the kitchen staff in serving meals and drinks, as well as cleaning dining room areas afterwards
  • Report any abnormalities (e.g. not eating well)


Ensure the safety of the residents at all times:


Comply with safety measures and regulations to prevent injuries to residents and themselves:

  • Fall risks
  • Fire risks
  • Reporting elderly abuse (emotional, physical, financial)


  • Residents should be within the premises at all times and closely monitored when on an outing
  • Regular monitoring (at least every half an hour) of all allocated residents to ensure their safety, comfort and well-being


Creating and maintaining a clean, tidy environment for residents:

  • Make residents’ beds and ensure that the linen is clean
  • Soiled linen should be sluiced in the sluice room
  • Keep resident’s room neat and tidy
  • Report operational issues
  • Complete daily housekeeping checklist
  • Clean and tidy cupboards
  • Take out laundry and fill in the laundry booklet (checking out and in of laundry)
  • Dispose incontinence wear properly
  • Ensure that the clothes in the cupboard are those of the resident and are indicated on the kit list


Record keeping and administration:

  • Record all care and assistance rendered


Complete daily care documents up to date:

  • In-and output documents
  • Report bruises or physical changes
  • Complete ABC chart in case of behaviour changes
  • Report any cognitive, emotional or awareness changes
  • Holistic resident care chart


  • Abnormalities to be reported to the shift leader immediately


Assisting residents in activities of daily living to promote their well-being:

  • Assist companions and therapists in exercises and activities
  • Continue with activities when there is no companion or therapist available.
  • Ensuring that residents are not bored
  • Using electronic devices like radios and televisions to keep residents occupied, but using applicable channels


Ensuring that infection control is maintained on the floor:

  • Carers must comply with the Infection Control measures as per the Infection Control Policies and Procedures of the company
  • Adhere to good personal hygiene of themselves
  • Incontinence wear should be removed to allocated areas as soon as possible
  • Washing of hands should be done before and after resident care
  • Self-motivation, training and developing yourself
  • In-service training is compulsory and usually presented on an off-day
  • Training could also be requested on the floor from the Training Manager or Shift Leader
  • Care providers need a positive attitude towards residents, staff, families and the company to contribute to a good working environment
  • Care providers must always look neat and professional and act accordingly
  • Always treat families, residents and staff with respect, empathy and dignity
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Contact Us

Unit 3 Sunningdale Suites
12 Wild Wood Close
Cape Town
Send an email
+27 21 554 5309 / +27 21 200 6629