Ambulance Operations Manager – Cape Town, Western Cape 156 views
Job Overview
Requirements:
- Grade 12
- ILS (Intermediate Life Support) Certification
- Relevant Business Degree in healthcare administration, emergency management, or business administration
- Minimum of 5 years of operational experience in emergency medical services / ambulance services industry
- Proven experience of 3 – 5 years in a leadership role
- Strong understanding of ambulance operations, protocols, regulations, and fleet management
- Excellent leadership, communication, and interpersonal skills
- Ability to develop staff both technically and professionally
- Proficient in using computer systems and software relevant to ambulance services operations
- Exceptional problem-solving and decision-making abilities in high-pressure situations
- Valid drivers license and ability to travel
Duties & Responsibilities:
- Oversee the daily operations, strategic planning, and efficient delivery of ambulance services
- Coordinate and oversee the provision of medical services for events, ensuring proper planning, resource allocation, and staffing
- Provide leadership and guidance to a team of emergency medical personnel and support staff
- Monitor safety standards and ensure compliance with regulatory requirements, industry standards, protocols, and best practices
- Identify and mitigate risks associated with ambulance services operations
- Identify areas for improvement in operational efficiency and review potential scope for business opportunities
- Maintain accurate records and generate reports on departmental activities, performance, and outcomes for Executive Management
Develop and maintain relationships with key stakeholders