• At least 5 years relevant senior supervisory experience
  • Strong administrative and inventory management experience
  • Supervisory experience within the retail or wholesale food industry is preferred
  • Proficiency with MS Business Central (ERP) is preferred
  • Diploma in warehousing and logistics (or similar) is an advantage
  • Proficiency with Microsoft Office environment and standard office and warehouse equipment and systems is necessary
  • Licensed to drive a forklift
  • Passion for working in NPO sector and wanting to make a difference
  • Ability to manage multiple tasks with attention to detail, maintain focus on tasks and produce accurate work
  • Ability to communicate effectively both orally and in writing
  • Must be able to pass criminal background checks and credit reference
  • The highest level of personal integrity is essential
  • Ability to establish and maintain effective working relationships with diverse stakeholders
  • Have strong organisational, planning, supervisory skills, able to handle multiple priorities and effectively work with a diverse team


The main purpose of this position:

We are looking for a dynamic and self-motivated person who has proven experience in the FMCG sector

The person must have proper knowledge of a warehouse environment, and demonstrate that they can lead a team to achieve specific objectives

The purpose is to supervise the execution of the company’s logistical and warehouse processes that includes inbound and outbound goods, warehouse and stock integrity, and transportation, and ensure that warehouse staff are well directed and supervised, and that support is given where necessary

The Warehouse Supervisor lends support to the Branch Manager, and fulfils this role when he / she is not present for whatever reason


Duties & Responsibilities:

Inbound stock

  • Ensure that floor clearance executes within the set staging times
  • Ensure that no stock is placed in storage or picking locations in the warehouse prior to being accurately captured in Pastel
  • Ensure that products are sorted and defaced according to policies and procedures
  • Check that stock is received in good order and within its best before date
  • Ensure that stock quantities are verified as correct upon receipt against the supplier delivery note


Outbound stock

  • Supervise the dispatching process; ensuring that products are correctly picked and captured into the stock system at all times
  • Ensure that no goods are dispatched to BOs without all the correct documentation being present in accordance with policies and procedures
  • Ensure that all goods that are dispatched from the warehouse correctly packed and damage free
  • Supervise the loading of goods onto vehicles and ensure all policies and procedures are followed regarding the dispatch and delivery of goods


Stock control

  • Ensure that the physical and system stock matches, by completing regular cyclical counts with staff and the Branch Manager
  • Ensure proper stock rotation using the principle of first expiry first out
  • Assist in the execution of monthly stock takes
  • Manage issues encountered around damaged stock or shortages


Report any incident which may occur in the warehouse that relates to:

  • Staff safety
  • Stock risk
  • Performance


Staff management

  • Explain the plan to be executed for the day / week, providing all key information to perform tasks
  • Ensure that staff do not eat or steal donated food at any time
  • Ensure staff members do not eat their own food on the warehouse floor at any time


Ensure maximum productivity by ensuring that:

  • A safe and clean working environment is maintained
  • Staff instructions are clear and understood
  • Staff are aware of their responsibilities
  • Provide categories of work to be completed by all staff members
  • Ensure all staff are equipped with the appropriate protective clothing (PPE) and ensure that such clothing or equipment is correctly used in the workplace
  • Hold weekly team meetings with the Branch manager and staff
  • Ensure that staff work together in harmony to achieve a common goal


Warehouse Maintenance

  • Ensure the warehouse (including receiving and dispatch areas) are kept clean and neat by regularly inspecting the various areas
  • Arrange for damaged goods to be left in the designated area of the warehouse within their designated and identifiable categories – repack; repair, and dump
  • Check that lighting is adequate, doors open and close easily, and any other issues that may impact productivity
  • Report areas in need of attention to the Branch Manager and follow up
  • Ensure that all racks are clear from any damaged or dangerous pallets
  • Ensure that the forklift / moving equipment is maintained and in good working order


Equipment / Tools of Trade

  • Ensure that all equipment / tools of trade are operated in a safe and efficient manner, following prescribed work methods
  • Ensure the safe and efficient operation of the vehicles
  • On a daily basis, perform routine pre and post inspections and perform minor maintenance on the forklift and other tools of trade, and recommend repairs
  • Maintain material handling equipment by recharging, cleaning, oiling, refuelling, and other necessary actions, and record / log all information
  • Maintain the facility’s equipment, materials, and premises in a neat, clean, and orderly manner, including the removal of empty pallets, wood, plastic and other debris
  • Please refer to the Forklift Operator job description for requirements relating to this function



  • Ensure that all stock leaving the warehouse premises, leaves with correct documentation as per policies and procedures
  • Ensure that staff are searched when they leave for a tea, lunch break or home.
  • Ensure that controls are implemented where required to prevent stock losses
  • Evaluate sufficiency of controls and advise senior management in the event of inadequacy


Meetings / Administration

  • Attend all relevant and necessary meetings
  • Ensure that the administration relating to your work is always accurate and up to date – including minutes of meetings, filing, and general administration


Should you meet the above requirements, we urge you to apply by forwarding your CV along with any supporting documents to

Only candidates can apply for this job.
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