Duties & Responsibilities:
Sales & Customer Relationship Management:
- Strive to meet and exceed sales budgets as set by the Company
- Provide supportive services to all allocated customers in assigned geographical areas
- Promote and sell products to all allocated customers as per defined strategies within assigned geographical areas
- Develop strong professional relationships with all the customers in the assigned geographical area
- Strive to deliver excellent service throughout the customer’s business dealings with the company
- Attend industry trainings, symposiums, congresses and conferences (this includes functions scheduled during evenings and over weekends)
Territory Management:
- Develop an area plan based on the division’s strategy – ensuring strategic customers and products are included
- Plan area coverage (country trip included where required) and ensure customers are called on based on the ratings as allocated on the relevant reporting system
Planning:
- Pre-planning completed on the reporting system 1 week in advance
- Pre-call planning should be completed prior to each call and must include call objectives, feedback required from previous call, etc.
- Ensure planning covers minimum requirements for strategic customers per week
Reporting:
- Close all calls on reporting system immediately after the call is completed – ensure GPS is activated
- Conduct post-call analysis after each call
- Record notes on reporting system ensuring it is of strategic relevance and includes follow up items for the next call
- Report on all relevant market information: changes in customer requirements, competitor activities, complaints, etc.
Product & Concept Knowledge:
- Ensure product, procedure and concept knowledge is up to date at all times
- Be prepared to do self-learning on certain products and procedures
- Commit to spending time in relevant hospital unit gaining practical knowledge of techniques and procedures
- Ensure knowledge of competitor products and relevant guidelines are updated regularly
- Ensure knowledge of selling techniques is refined and updated regularly
- Attend presentations during industry conferences, congresses and symposiums
- Ensure knowledge of clinical data is up to date at all times – incorporate publications and articles during daily sales calls
Marketing Material & Samples
- Ensure samples and marketing material is in a pristine and presentable condition at all times
- Optimize the impact of marketing material and ensure such material is utilized to increase business
Requirements:
- Good business acumen in terms of understanding the sales potential in allocated area/s
- Willingness to work after hours should this be required (e.g. training of HCP’s)
- Assist and guide clients through surgical procedures with your expertise and knowledge
- Existing Relationships with clients in the area – specifically General Surgeons, Gynaecologists, Orthopaedic Surgeons, Plastic Surgeons and Ophthalmologists, Theatre Unit Managers and Scrub sisters, Pharmacy Managers and Stock Controllers
- Experience selling consumable surgical products
- Valid Driver’s License
- Product and Concept Knowledge – including Anatomy and Surgical Procedures relating to the disciplines listed above
- Established relationships with private and public hospitals in this area would be an advantage
- Established relationships with Surgeons would be an advantage
- Relationships and experience working in theatre is essential
- 2-3 years sales experience with a proven track record would be an advantage
- Demonstrated ability to work unsupervised
The successful candidate must also have:
- Excellent written and verbal communication skills – Afrikaans and English
- Be self-motivated, good attitude and be able to work under pressure
- Demonstrated time, territory and admin management
- Ability to work as part of a team
- Computer literate – MS Office
Should you meet the above requirements, we urge you to apply by forwarding your CV along with any supporting documents to info@glass-house.co.za
Please allow two to three days for contact
Should you not here from us within two weeks, please consider your application unsuccessdul
