Sales Representative

Job Brief:

Present and sell products to new and existing accounts as well as follows up with these customers to confirm that products delivered meet their needs.  Make in-service presentations to clinicians, explaining new products and their use.   Maintain close relationships with clients to ensure that their needs are understood and met.  Coordinate with marketing and sales staff to ensure that products are delivered on time, to stay informed about new products, and to provide customer feedback about product innovation.

Duties & Responsibilities:

Establishes and maintains close relationships with new clients and existing accounts by:

Meeting regularly with clients and accounts to present and demonstrate products and to explain their benefits

Identifying potential customers and introducing them to the products offered

Maintaining contacts with clients to monitor their satisfaction with products

Identifying opportunities to improve customer satisfaction with products

Maintaining regular in-service presentations to clinicians, explaining new products and their use

Preparing customized drawings for clients needing custom kits or manifolds

Preparing and submitting pricing contracts to clients for products. (Government Tenders)

Following up with clients to identify opportunities to increase sales volume and profitability

Resolving problems with clients regarding manufacturing or delivery problems, if they occur

Coordinate with other marketing and sales staff to ensure that the right products are shipped to customers on a timely basis and in the amount required, to stay informed about new products provided, and to provide feedback from customers about product needs and possible innovations

Coordinate with marketing and sales staff to organize regular workshops with customers

Make decisions within approved authorization limits regarding product pricing to optimize sales volume and profitability

Prepare a monthly report summarizing monthly sales results achieved, contacts made, needs for change in products and suggestions for improvement in procedures

Participate in a variety of sales training and planning meetings to learn about new products and marketing promotions, and to share information about sales goals

Maintain a high level of knowledge about company and competitor products and their advantages and disadvantages

Set and achieve personal performance goals for sales volume, new contacts made, new client sales and other related sales results achieved

Participate as a member of the sales team to improve ability to increase market share by identifying ways to increase product quality and customer satisfaction

Travel by car, airplane, bus, etc. to perform sales duties with clients

CRICE Certified

Perform a variety of other sales related duties, as required


Education and experience equivalent to a related Bachelor’s Degree

A minimum of three years of direct sales experience, preferably in selling medical products

Ability to communicate effectively with and to understand the needs of others in a sales relationship

A high degree of personal motivation and drive to achieve personal and professional goals

Excellent oral presentation skills and the ability to think quickly to apply facts in analyzing a problem and explaining that answer to a group of medical technicians and clinicians

Ability to learn the usage of medical equipment and to identify and explain possible improvements in usage.

Ability to work effectively as a team member to achieve organization goals

Ability to utilize business mathematics to figure percentages, prepare financial and sales information

A high degree of personal organization skills, including the ability to record and report information and to document work performed

Ability to work independently with a minimum of supervision

Ability to travel extensively and work long hours to achieve goals, as required

Excellent driving record with no driving accidents in the past three years or no more than one driving ticket in the last three years

Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs


New client establishment/existing account maintenance

Product demonstration

Customer service

Customized drawing preparation

Pricing within approved authorization limits preparation/submittal for Government Tenders

Problem solving

Product pricing decision within approved authorization limits

Sales reports

Product knowledge

Goal setting/achievement

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17 Waterville St,
Cape Town
+27 21 554 5309 / +27 21 200 6629