Product, Applications & Service Manager – Johannesburg

JOB PURPOSE

Providing applications support to the sales team within a National territory as part of Hospital division’s strategy

Managing the Medical Company Application Specialist within a National territory as part of Hospital division’s strategy

Managing the Medical Company’s Technical Department within a National territory as part of the Technical strategy

 

FUNCTIONS & RESPONSIBILITIES

  • To support the medical portfolio and Technical portfolio to existing and new customers
  • Calling on Specialist Surgeons and working alongside in Operating Theatres
  • Calling on relevant theatre staff and Clinical Engineering departments
  • Set strategy’s to achieve growth in the Medical Company’s Hospital products
  • To solve customer queries and complaints
  • Manage the Technical Team and their day to day activities
  • Manage Application Specialists and their day to day activities
  • Prepare Annual Preventative Maintenance Schedule on current ESU installed base
  • Procurement and Inventory Management on ESU portfolio
  • Procurement and Inventory Management on Technical Spares
  • Continuous relationship building with all stakeholders
  • Plan appointments and specifications for Demonstrations and in-service training
  • Assisting Sales people in theatre demonstrations
  • Prepare for Demonstrations i.e. arranging Equipment and accessories to conduct and complete Demonstrations
  • Compile and submit relevant reports
  • Customer visits, building relationships with KOL’s
  • New Product launches
  • Attending occasional Congresses and workshops
  • Product training of sales team as well as customers
  • Attending product launches and training
  • Monthly progress presentations to EXCO.
  • Attending weekly sales meetings
  • Leading Weekly Technical Meetings
  • Regular co-travel with sales people nationally
  • Willing to travel extensively
  • Preference will be given to AA candidates with required skills

 

REQUIREMENTS

  • Strong Medical Background within Hospital Environment
  • National Technical Diploma or Degree
  • At least 5 years medical Sales experience with related in Theatre and in-service experience
  • At least 2 years Technical experience with related Medical Equipment
  • Experience in new business development, sales and marketing required
  • Established Key relationships within this territory
  • Fluent in English and a Secondary Language
  • Excel Skills
  • Valid drivers’ license

 

CORE COMPETENCIES

Integrity: ability to reflect acceptable levels of moral values and business ethics

Customer focus: willingness to respond to the needs of internal and external customers

Result driven: willingness to working well or for surpassing a standard of excellence

Developing others: the ability to develop others to improve performance and prepare for future roles

Business Acumen: the ability to identify business opportunities and successful manage commercial risks

 

 

Should you meet the above requirements, we urge you to please apply by forwarding your CV along with any supporting documents to lynne@glass-house.co.za

Contact will only be made with shortlisted candidates. Should you not hear from us within two weeks, please consider your application unsuccessful

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17 Waterville St,
Sunningdale,
Cape Town
info@glasshouserecruiting.co.za
+27 21 554 5309 / +27 21 200 6629