Patient Services Manager – Hospital Group (Witbank) 24 views

Ensure optimal operational efficiency in all patient administration departments with the aim to maximize revenue and prevent bad debt. (Admissions, Confirmations, Billing, Case Management, Coding, Bill Auditing, Credit Control & General Debtors Administration).

Job Description

• Ensure optimal operational efficiency and capacity from pre-admissions to final submission and payment of patient accounts.
• Maximize revenue and prevent account rejections and bad debts by ensuring correct billing, coding and case management practices are in place.
• Ensure optimal collection capabilities to achieve cash flow targets.
• Identifying improvement opportunities to optimise billing.
• Manage the accuracy and integrity of the patient administration system data.
• Manage departmental processes and staff performance.
• Develop capacity and skills to meet the business objectives.
• Maintain the Patient Services Department policies and procedures and ensure compliance.
• Detailed data analysis and reporting to identify trends and problem areas.
• Building and maintaining relationships with internal and external stakeholders.

Minimum Requirements

Business-Related Degree.

•          Nursing Qualification will be an added advantage.

•          5-7 years’ experience as a Patient Services Manager in a Private Hospital.

•          ICD-10 and CPT coding knowledge.

•          Trimed Patient Administration System experience will be an advantage.

•          Advanced computer literacy (including the use of excel on a high level).

•          Strong analytical skills and attention to detail.

•          Revenue Cycle Management experience.

Well-developed interpersonal and organizational skills:

•          Ability to work well under pressure.

•          Good time management skills.

•          Good communication skills.