Medical Devices Surgical Product Manager – Johannesburg, Gauteng 36 views

Job Overview

The main purpose of this position:


To effectively manage a sales team to sell specialized surgical instruments and power systems to new and existing business accounts


Build and maintain strong working relationships with KOL’s and hospital personnel to maximize sales growth


To ensure that the company is optimally positioned as a key preferred supplier within the surgical instrument and power system space


Responsible for developing, measuring and implementation and execution of the sales and marketing strategy, by working with the sales teams, resulting in achieving and exceeding both sales and profitability goals for the Surgical Technologies and Power system portfolios which includes the following product ranges


Surgical Instruments, Storage solutions, a Laparoscopic portfolio and Power system portfolio


Duties & Responsibilities:


Customer Relations:


  • Establish a network with the key stakeholders in the Hospitals: Hospital Managers, Matrons, Unit managers, CSSD staff and Key Opinion Leaders in your product and marketing capacity
  • Build and maintain strong relations with all stakeholders, including customers, payers, government, and employees in representing our full line of products and services
  • Attending key appointments with Sales Consultants when needed with existing and potential customers. Successful congresses and training workshops
  • Identify the correct customers to attend product training
  • Maintain good relations and communication with internal customers i.e. Customer Services, Finance Department, Logistics and Management
  • Customer profiling and mapping tools to grow product families according to customer need but in line with our business strategy and focus products


Market Access Process:


Responsible with product registration processes including:


  • Nappi coding
  • Funding approval from all Medical aids
  • Registration and approval with Hospital Groups
  • Fulfil all tender requirements


Budget Management & Administration:


  • Monitor Sales turnover. Achieve monthly and quarterly sales budgets
  • Achieve annual sales budgets per
  • Expense claims handed in on time with correct cost allocations
  • Monthly reports
  • Compliance to regulatory SOP’s, SA Regulations and Code of Business Ethics




  • Ensuring that the finalisation of the yearly strategic plans is done on time
  • Assist with the Sales budgeting per territory for each portfolio
  • Effective marketing activities including congresses and customer workshops and educational events
  • Monthly in field visits with Sales Consultants – 2 day per week in the field
  • Product training done and evaluation of knowledge of Sales Consultants for effective selling of product features and benefits
  • Evaluation, analyses and report on Competitors’ products, strategies and driving appropriate business responses
  • Reporting marketing growth opportunities
  • Analysing customer base together with Sales Teams
  • Maintain key account tracker
  • Identification and development of new business opportunities


Administrative Duties:


  • Adhere to credit policies and procedures
  • Maintain all administrative responsibilities associated with this position
  • Monthly report on sales and marketing activities
  • Adhere to any legal or medical requirements and inform management of changed requirements
  • Report on variance between actual, budget, and implement corrective strategies


Stock Management:


  • This entails managing the stock monthly and stay within directed ratios
  • Stock rotation and slow-moving identification and returns
  • Manage stock ordering process weekly
  • Accurate forecasting in stock
  • Management and approval of consignment stock allocated to customers on request from Sales Consultants




  • Maintain a high level of motivation to ensure sales and marketing function is well directed
  • Preparation and conducting of presentations at Sales Consultants meeting and management meetings
  • Assist Sales Consultants with product queries and/or technical/clinical application information
  • Manage your portfolio by living the company values
  • Identify and implement educational events for customers to achieve growth
  • Manage the implementation of workshop activities with sales team and customers
  • Train new customers on the divisions range of products. Identify workshops and educational events that will result in product growth
  • Participate in company business and sales meetings and provide input to senior management concerning outcome on all training events
  • Attend and responsible for planning of all congresses identified
  • Quarterly visits with top 20 clients




  • A business/marketing degree and or nursing / Health Science qualification would be a definite advantage
  • Previous Marketing or Product Manager Experience managing a portfolio in Medical Devices
  • Medical Background is a requirement
  • Knowledge of capital equipment sales and networks with role players and industry an advantage
  • Extensive knowledge of surgical instruments, laparoscopic and power systems portfolios
  • Existing relationships within the Medical Device Capex Customer base will be a definite advantage
  • At least 3-5 years’ experience at management level


Skills & Competencies:


  • Planning and organizational skills
  • Excellent written & verbal communication skills
  • Excellent interpersonal skills
  • Negotiation skills
  • Project management skills
  • Knowledge of marketing analysis, practices, strategies, planning
  • Strong analytical, organizational and decision-making skills
  • Strong business & financial acumen to influence key business decisions based on business analysis
  • Strong understanding of business and financial drivers
  • Strong influencing skills to present new ideas promote collaboration and generate buy-in
  • Ability to work independently and as a team member, while using discretion in decision-making and sound judgment in problem solving
  • Demonstrated follow-through, initiative, attention to detail and drive for continuous improvement
  • High level of energy and stress tolerance required
  • Ability to work well under pressure and maintain positive, enthusiastic attitude
  • High level of motivation and vision and results orientated
  • Ability to work effectively in a team environment and build strong working relationships
  • Ability to work in a fast-paced environment and meet deadlines
  • Time management to be efficient
  • Work Ethic
  • Ability to travel both in the country and overseas
  • Knowledge of the sales process that supports marketing activities, with the ability to understand & interpret customer needs using fact-finding to identify sales opportunities
  • Proficient in Microsoft Office – specially Excel at advanced level, PowerPoint, and Outlook. Integrity, responsive, high commitment
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Unit 3 Sunningdale Suites
12 Wild Wood Close
Cape Town
Send an email
+27 21 554 5309 / +27 21 200 6629