Medical Company – IT Support Engineer – Johannesburg

JOB PURPOSE

To maintain a stable, productive, efficient local IT environment and to provide comprehensive IT support to all areas of the business

 

 

FUNCTIONS & RESPONSIBILITIES

Cloud related tasks:

Administer cloud services

-Exchange Online

-SharePoint Online

-Office 365 Portal

-Azure (AD, VM, SQL, DW)

-Intune

-Smartsheet

-Mimecast

 

Provide a secure and stable cloud environment for head office, mobile users and third parties

 

Security related tasks:

Review all security relevant activity on a regular basis:

-Systemskan

-Zscaler

-Uniflow

-Mimecast

-AV

-Firewall

 

Evaluate all current security measures and suggest/implement improvements

Manage security infrastructure and relevant service providers

Review of all assigned licenses and access rights according to agree on schedule

 

User Support related responsibilities:

Ensure proper functioning of user machines (laptops, PCs, tablets, printers, Phones etc.) at both HO and remote users

Monitoring for reregularities and making necessary counter measure recommendations

Rollout of updates and patches

Control of asset register

Gain basic understanding of the second IT Support Engineers duties to operate as a backup when required

Provide reports to IT Manager

 

Role Complexity:

Coordinate with 3rd party providers and suppliers

Maintaining and upgrading of a current technology-based infrastructure with restricted resources

 

 

REQUIREMENTS

Matric

Azure administration related certification required

Office 365 administration certification preferred

BSc Computer Science preferred

Certifications such as MCP, MCSE, MCSA, CCNA, CCNP, CISSP, CISM will be preferred

Cyber Security related certification preferred

At least 2 years in an Azure environment

Experience in Cyber security

Microsoft server infrastructure environment

Managing of 3rd party service providers

 

Must be able to work overtime when required (e.g. system maintenance or installations)

Must be available for stand-by duty

Drivers’ license is required

Local travel might be required from time to time in order to support users in the different regions

 

 

BEHAVIOURAL QUALITIES

 

Attention to detail

Accuracy

Analytical

Planning and Organizing

Time Management skills

Deadline Driven

Assertive

Ability to work in a team and independently

Ability to identify and solve problems

Ability to implement policies

Follow up skills

Persistence

 

DESIRABLE SKILLS & EXPERIENCE:

 

ADFS

Microsoft Exchange Online

SharePoint Online

Microsoft Intune

SQL Azure / Azure Datawarehouse

Dtex Systemskan

Zscaler

IT Security background

 

 

Should you meet the above requirements, we urge you to please apply by forwarding your CV along with any supporting documents to tracy@glass-house.co.za

Contact will only be made with shortlisted candidates. Should you not hear from us within two weeks, please consider your application unsuccessful

 

 

More Information

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