Key Account Specialist – IVD – Medical Devices Company – Johannesburg 20 views

Requirements:

• MD, PhD, MSc and preferably in Laboratory Medicine, Clinical Chemistry, Microbiology, Immunology, Pathology or related fields
• At least 15 years in laboratory medicine/clinical diagnostics, clinical affairs, medical affairs, applications
• Hands-on experience in one or more lab disciplines: clinical chemistry, immunoassay, haematology, coagulation, or microbiology, experience with method evaluation frameworks and standards (e.g., CLSI EP/GP documents)
• Experience in supporting product launches, field training, or reference site programs
• Publication/presentation record at laboratory medicine conferences
• Self-motivated and good teamwork spirit
• Scrupulous to handle internal/external work with high efficiency

Duties & Responsibilities:

• Build and manage relationships with laboratory directors, pathologists, clinical chemists, microbiologists, and KOLs
• Identify, lead, and drive to successful completion clinical evaluation and academic collaboration projects based on company products, ensuring they meet the expected objectives
• Support design and execution of product clinical performance studies in collaboration with Clinical/R&D teams. Support publication activities (abstracts, posters, manuscripts) and scientific congress submissions
• Act as a bridge between field needs and internal teams, capturing insights on customer pain points (TAT, throughput, automation, connectivity, QC/EQA, staffing) and translating them into actionable recommendations
• Support tender or project responses, customer proposals, and implementations with workflow narratives, validation plans, and scientific rationale (as appropriate and compliant)
• Own clinical-market insights for assigned disease areas and testing segments (e.g., haematology, immunoassays, and clinical chemistry). Translate clinical guidelines, patient pathways, and laboratory workflows into clear value propositions and go-to-market priorities