Hospital Case Manager (Hospital Group) – Somerset West, Western Cape 68 views

Job Overview



  • Registered with SANC
  • Clinical qualification
  • Registered Nurse / Professional Nurse

Minimum of 3 years in a clinical role





  • Duties include but is not limited to the following:
  • Pre-screening of all patients while in hospital, prior to admission to the facility to ensure suitability for the facility
  • Assess patients general health and wellbeing and explain the authorisation and admissions process to the patient
  • Upon completion of assessment, inform the relevant individuals in order to continue with the admission process
  • Liaise with Healthcare Manager on a daily basis on bed availability and services
  • Managing authorisation process
  • Ensure any special requests from the patient is noted on the internal system i.e.: transfers, special diets, isolation precautions etc.
  • Understand the referral process and be knowledgeable of authorization statuses
  • Ensure that patient receives the facility brochure, welcome letter as well as the facility contract
  • Ensure that the required administration is completed prior to a patients admission e.g., contracts are signed
  • Obtain necessary letters of motivation from the MDT to facilitate stay extensions.
  • Support discharge planning efforts
  • Attend weekly MDT meetings, contribute to problem-solving and innovation
  • Ensure all marketing is done in conjunction with the team to reach the same set goal


  • Draw up a comprehensive marketing plan with clear goals and expected results and outcomes
  • Liaise with specialists and physicians to ensure continuous patient referrals
  • Assist in handling enquiries daily from webpages and social media
  • Be involved in promotions, talks, visits where the brand is being promoted
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Unit 3 Sunningdale Suites
12 Wild Wood Close
Cape Town
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+27 21 554 5309 / +27 21 200 6629