Medical Account Manager / Specialist Sales Representative – Private & State Hospitals – Western Cape

JOB PURPOSE

To develop account and portfolio strategies, identify and secure sales opportunities

To build relationships with key executive decision makers in customers to grow the company’s market share in the Western Cape but not limited only to this province

 

FUNCTIONS & RESPONSIBILITIES

Stakeholder Engagement & Management:

To build customer relationships by participating in the company’s and industry events, identifying, and engaging with executive decision makers, understanding market trends and provide feedback and input as required

To create and maintain the customer account mapping by identifying stakeholders, preparing a profile on the formal and informal decision makers and create an organogram of the account as required

To identify sales data trends at portfolio level by extracting the sales data, undertaking the analysis, identifying trends and variances, and engaging with this information and providing reasons monthly

To provide appropriate product strategies per customer by understanding the customer needs and wants, refining the strategy in line with the customer requirements and adjusting as required

To maintain effective internal relationships by engaging with relevant individuals and departments, influencing alignment and mobilization towards key account and portfolio strategies, providing information and feedback and addressing any queries as required

To maintain relevant product, industry, and sector knowledge by engaging with the market players including but not limited to competitors and customers, analyzing information and activities, identifying issues and trends and providing feedback to the relevant individuals or departments as required

 

Account Management:

To develop and implement the account and portfolio strategy by understanding customer requirements, working with marketing to develop product strategies, implementing strategies in market segments, and securing new clients and/or expanding footprint in existing clients as required

To identify sales opportunities by engaging with customers to understand new product or opportunities, analyzing the opportunity, developing proposals and presenting to customers monthly and as required

To implement campaigns by engaging with Product Managers, engaging with customers, and running campaign events as required

To respond to sales related queries by understanding the issue, sourcing the appropriate feedback, and providing feedback to clients as required

To report on sales performance by understanding KPIs, analyzing sales data daily, identifying trends and patterns, providing feedback on performance, monitoring, and achieving profitability and drafting reports monthly and as required

To achieve sales targets by managing sales opportunities, loading onto the CRM system, engaging with customers, preparing, and presenting proposals, securing deals, monitoring customer satisfaction in implementation, identifying risks and implementing corrective action daily

To administer the sales process by loading all sales information into the CRM system, updating information, tracking pipeline progress, identifying areas of risk and opportunity, and implementing appropriate actions daily

To participate in Global and EMEA working groups by contributing to forums and providing feedback to the broader team as required

To provide support to the regions by visiting key account decision makers, providing support to the Account Managers, identifying queries, client requirements and opportunities, supporting development of solutions and monitoring client relationship health quarterly and implementing corrective action and as required

 

REQUIREMENTS

NQF 7 in Medical science or similar is required

5 – 7 years’ experience in commercial role

 

Recommended skills & abilities:

Strategic agility

Relationship management

Teamwork and collaboration

Accountability

Adaptability

Communication (verbal and written)

Decision making

Inspiring and influencing

Resilience

Self-management and maturity

 

Physical requirements:

Ability to travel nationally and internationally

Interested?

Should you meet the above requirements, we urge you to please apply by forwarding your CV along with any supporting documents to info@glass-house.co.za

Contact will only be made with shortlisted candidates. Should you not hear from us within two weeks, please consider your application unsuccessful

More Information

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Contact Us

17 Waterville St,
Sunningdale,
Cape Town
info@glasshouserecruiting.co.za
+27 21 554 5309 / +27 21 200 6629