Flavourist – Cape Town

This role focuses on New Flavour Development (includes sourcing raw materials and formulation/development of new flavours), reformulation/improvement of existing flavours, project management, quality control and standards compliance



  • Development of new flavours based on product strategy, industry trends and research and development. This will include complying to the company gate-processes for New Product Development. You will be responsible for project management of the entire New Flavour Development process
  • Conducting and coordinating sensory panels for the testing of flavours for market.
  • Complying with company standards for ingredients, process and quality assurance.
  • Reformulating or improving existing flavours as required.
  • Research and development of new raw materials, by way of sourcing, procurement, testing and qualifying for intended use in our products
  • Consistent & effective communication between all relevant parties throughout the process from formulation approval to on-counter; i.e. manufacturers, marketing and procurement. This will include maintaining relationships with local and international manufacturers and suppliers, and will include local and international traveling when required
  • Ensuring each new flavour conforms to health & safety standards. This will include ensuring all necessary testing is done at manufacturers prior to final approval
  • Ensuring consistency of sensory profile for finished product, batch after batch. All new flavours will need to be tested at the manufacturer prior to bottling
  • Ordering bestselling competitor product samples for control and comparison
  • Keeping up to date with industry trends and competitors, nationally and internationally via expo/store visits and research
  • Involvement in the creation of marketing and/or training material for products
  • Creation and handover of all flavour related information to manufacturer
  • Attendance of trade shows either in the capacity of guest or as company representative
  • Administrative tasks, as and when requested as part of the Twisp-BAT integration/merge process to ensure standards are met. This will include, but is not limited to, gathering information from ingredient suppliers and manufacturers as and when requested



  • Experience in flavour Research and development process.
  • A flair for flavour and aroma is essential, as well as being familiar with both local and international flavour brands and trends
  • Strong creative sensorial ability and intuition.
  • Ability to research and assimilate new ideas and information.
  • Strong organizational skills, to be able to deliver on a deadline.
  • Stay up-to-date of current, and upcoming industry and global flavour trends.
  • Ability to procure flavour samples and R&D components from local and international suppliers.
  • Ability to analyze and resolve problems.
  • Ability to deal with change and ambiguity.
  • Dynamic, high energy levels and drive.
  • Strong team player, but also have the ability to work independently.
  • Work accurately, meticulous and high attention to detail.
  • Excellent organizational, planning and time management skills.
  • Fluent verbal and written English communication skills.
  • Ability to work under pressure.
  • Deadline and action focused.
  • Customer service orientated.
  • Strong administration skills.
  • Ability to travel to trade shows, other BAT global sites.
  • Ability to travel to local manufacturers and suppliers – Own car and license.
  • Respect the importance of confidentiality


Education and Experience Requirements:

  • Chemical Engineering, Food Science Degree or other relevant scientific discipline.
  • Minimum 2 years’ experience formulating liquids.
  • Experience in the vaping industry.


To apply for this position, kindly forward your CV to tracy@glass-house.co.za

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17 Waterville St,
Cape Town
+27 21 554 5309 / +27 21 200 6629