Credit Controller / Debt Collector (Medical Bureau) – Johannesburg, Gauteng 336 views

Requirements:

• Matric
• Credit Control/debt collection within a medical bureau, performing collections on specialist doctors’ patient accounts

Duties & Responsibilities:

• Implement credit control procedures for specialist doctors and Allied Professionals in accordance with our credit control/debt collection policy
• Experience in collecting payments for specialist patient accounts with medical aids, with proficiency in at least four of the following specialties: Surgeon, Gynaecologist, Paediatrics, Urology, Physiotherapy, General Practitioner (GP), Physician and Psychiatry
• Follow up with medical aids to ensure prompt payment of outstanding claims
• Apply any necessary fixes or adjustments to claims
• Monitor and follow up on claims related to Prescribed Minimum Benefits (PMB), providing relevant documentation as required
• Collect payments directly from patients for accounts where they are liable
• Perform daily reconciliation of Electronic Remittance Advice (ERA) and bank statements
• Obtain and input manual Remittance Advices (RA’s)
• Resolve rejections from medical aids and upfront claim rejections
• Submit paper claims when electronic submission is not possible
• Provide timely responses to inquiries from both medical practices and patients
• Follow the handover process once the collection process is completed
• Perform any additional duties as requested by supervisors and management