Business Technology Head (Technical Services) – Hospital Group – Constantia Kloof

To manage Clients IT infrastructure, including networks, servers, telephony and system hardware and software (except applications)

 

Duties & Responsibilities

• Strong internal and external network including key stakeholders, business influencers and third-party suppliers

• Provides technical direction for the development, design, and systems integration

• Knowledge and insight of Clients strategic priorities (3 – 5 year focus)

• Budget planning cycles

• Monthly reporting requirements

• Knowledge of procurement and tender processes

• Relevant risk and compliance knowledge

• Fixes problems by analyzing why they occurred and developing criteria to identify and drive a best-fit solution

• Easily recognizes system deficiencies and implements effective solutions

• Applies significant knowledge of industry trends and developments to improve services

• Key focus is on enhancing, optimising and/or customising existing models, processes, and systems to improve efficiencies

• Creates and executes development plans across multiple projects and revises as appropriate to meet changing needs and requirements

• Oversee vendor compliance and performance and take remedial action where necessary

• Ensure costs for services provided by external vendors are appropriate and in line with SLAs

• Continually look for ways to curtail costs whilst ensuring delivery

• Work with 3rd parties to manage system deployments and integrations and ensure the various sub-systems and components align effectively

• Oversee the development and updating of processes and procedures to ensure business compliance with regulations, frameworks, standards, methods, and tools

• Ensure process design meets BT’s strategic needs

• Analyse risk and audit findings and ensure these are included in updates to policies and procedures

• Drive adherence to BT governance and policy frameworks, including cybersecurity

• Manage multiple cloud based, hosted systems

• Serve as the technical lead or project manager for system implementation projects

 

Desired Experience & Qualification

• Relevant degree

• CISCO networking certification

• Security certifications

• MCSE certifications

• 7+ years’ technical infrastructure experience with exposure to SAP in a private healthcare environment

• Excellent knowledge of information technology general controls, data and cyber security, computer hardware/software systems

• Experience in both Cybersecurity and Disaster Recovery

 

Please email CVs and supporting docs to tracy@glass-house.co.za

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