Business Operations Co-ordinator – Pharmaceutical Company – Gauteng 15 views

Main Purpose of Job:

The Business Operations Coordinator plays a critical role in enabling organisational effectiveness by supporting the rollout, standardisation, and ongoing quality assurance of structures and processes.

The role ensures that frameworks, documentation, and ways of working are implemented consistently, maintained accurately, and adhered to in practice

Through a strong focus on structure, quality, and compliance, the Business Operations Coordinator reduces operational risk, supports performance, and enables the organisation to operate effectively in a fast-paced, performance-driven environment

Requirements:

Structure & Process Implementation

Ensure the effective rollout, implementation, and maintenance of organisational structures, frameworks, and processes

Track implementation progress and provide clear, accurate status updates and reports to relevant stakeholders

Documentation Management & Quality Ownership

Own the accuracy, completeness, and quality of all administrative, structural, and process-related documentation

Maintain audit-ready documentation aligned to approved standards, templates, and requirements

Conduct regular quality checks to ensure consistency, accuracy, and adherence to agreed frameworks

Compliance, Risk & Continuous Improvement

Monitor compliance with defined structures, processes, and standards, identifying deviations and escalation where required

 Stakeholder Coordination & Delivery

Coordinate inputs from multiple stakeholders to ensure alignment with agreed processes and timelines

Manage multiple priorities and deliver high-quality outputs within tight deadlines

Agility & Performance Management

Adapt quickly to changing priorities, requirements, and organisational needs while maintaining discipline, structure, and attention to detail

Duties & Responsibilities:

EDUCATION

Bachelor of Commerce (BCom) – Management / Operations / Business / Project Management / Administration

Bachelor of Business Administration

EXPERIENCE

2–3 years of relevant experience

SKILLS/PHYSICAL COMPETENCIES

Strong administrative, organisational, and coordination skills

Highly systematic and structured approach to planning and executing work

Exceptional attention to detail with a strong quality and accuracy orientation

Ability to analyse information, identify inconsistencies, and resolve issues

Strong written communication skills, particularly for formal documentation and reporting

Proficiency in standard office and documentation tools (e.g. MS Office or equivalent)

Ability to work accurately under pressure and within a fast-paced environment

Effective time management and prioritisation skills

Able to work independently while collaborating effectively with others

BEHAVIOURAL QUALITIES

Strong sense of ownership and personal accountability for outputs and outcomes

Quality-driven with a zero-tolerance approach to critical errors

Methodical, disciplined, and consistent in approach

Adaptable and resilient; comfortable operating in environments of change

Proactive and solution-oriented, with the confidence to challenge inconsistencies

Calm, focused, and reliable under pressure

Professional, trustworthy, and able to handle sensitive or high-risk information related to employees or company assets

Collaborative, while maintaining independent judgement and accountability