Services Manager – Hospital Group – Lenasia, Gauteng Full Time
About the Job:
Effective and efficient coordination and management of the internal support services and external service providers within the hospital environment to achieve Company objectives of quality, growth and people. Services managed may include Catering, Cleaning, Security, Garden, Hygiene, Pest Control, Medical and General Waste, Laundry and Coffee Shops. Other tasks will be discussed on an Ad-hoc basis to include special Projects, etc.
Requirements:
A recognized 3 – 4-year Engineering Degree or National Diploma at NQF level 7
SAP Experience preferable
Minimum 3 years’ experience managing large teams
Knowledge and exposure in Industrial Relations
Proven track record of minimum 3 to 5 years relevant experience managing outsourced/insourced Soft Services, Integrated Facilities Management and Bundled soft services
Experience within the Healthcare sector advantageous. Other industries include Hospitality, Retail, FMCG or related sectors
Preference will be given to EE Candidates
Duties & Responsibilities:
Manage all engineering and soft services across 2 hospital facilities
Create and manage CAPEX and OPEX
Reviewing SLA and in consultation with Group Procurement, document specific hospital requirements and ensure signature by relevant parties
Driving and monitoring conformance to SLA, identify gaps and implement corrective actions
Effective relationship building with internal and external stakeholders
Participating actively, where necessary, on internal and external review meetings
Ensuring external stakeholders conform to agreed quality standards and drive conformance to relevant health and safety legislation as it relates to area of responsibility
Identifying alert and incident trends and drive corrective actions
Ensuring compliance to the hospital group’s Quality Audit standards ISO 9001:2008 (this is work in progress)
Submission of weekly Project planner reports to MANCO and HM
Participating in budgeting process and monitor performance against budget
Ensuring the hospital facility is always in a clean and in habitual state
Complete CAPEX contract scope changes for all permanent changes in services scope
Should you meet the above requirements, we urge you to apply by forwarding your CV along with any supporting documents to tracy@glass-house.co.za
