About the Job:
The Neuro Product Specialist is responsible for driving sales growth, supporting neurosurgical theatre cases, and maintaining strong relationships with surgeons, theatre staff, and hospital management. The role includes promoting the Medical Devices Company’s product portfolio, providing in-theatre technical support, managing custom implant cases, and ensuring exceptional service delivery
Requirements:
Qualifications
Experience
Skills & Attributes
Duties & Responsibilities:
Sales & Business Development
Generate new business by engaging potential neurosurgeons and healthcare professionals
Grow and maintain relationships with existing clients to ensure retention and service satisfaction
Promote and position The Medical Devices Company’s neuro product portfolio in line with company strategy
Consistently achieve monthly and annual sales targets
Theatre Case Support
Provide in-theatre support to ensure correct product usage and optimal clinical outcomes
Assist across product divisions when required
Provide after-hours and on-call support on a rotational or as-needed basis
Client & Customer Service
Respond promptly and professionally to quotation requests and product enquiries
Coordinate all aspects of Precise Custom Implant Division cases, including planning, communication, and post-operative follow-up
Serve as the primary point of contact for client needs and escalate issues appropriately
Administration & Inventory Management
Complete sales documentation, case reports, and ensure timely follow-up on hospital order numbers
Conduct monthly consignment stock checks to ensure accuracy and availability
Maintain accurate records of sales activity, client engagements, and in-theatre product usage
Training & Professional Development
Participate in local and international training sessions to maintain up-to-date product and surgical knowledge
Keep informed on competitor activity, market trends, and regulatory developments
Represent the Medical Devices Company at medical congresses, workshops, and exhibitions
Should you meet the above requirements, we urge you to apply by forwarding your CV along with any supporting documents to Info@glass-house.co.za
