Medical Sales Representative – Endo Surgery – Medical Devices (Northern Suburbs, Cape Town) Full Time

2025-05-19
Responsible for driving the sales of Medical Device Products within a designated territory. The role is also responsible for building strong relationships with healthcare professionals, hospitals and clinics while promoting the company’s products and services. The role is required to comply with all administrative and compliance (SAHPRA) standards.

Job Description

Sales Execution:

• Promote and sell Medical Device Products to Healthcare Professionals and Hospitals within an assigned territory.
• Meet or exceed sales targets and expand the customer base within a defined region or market segment.
• Plan schedule to ensure all planned cases are always attended.
• Maintain a robust pipeline of potential sales leads and opportunities.

Product Demonstration:

• Demonstrate Medical Device Products to healthcare professionals, showcasing their features, benefits, and proper usage.
• Provide in-depth product information and respond to technical questions from customers.
• Effectively communicate the features and benefits of the products to decision-makers.
• Stay updated with the relevant medical device technologies and innovations.

Stakeholder Management

• Establish and maintain long-term relationships with key external stakeholders, including Doctors, Nurses, Medical Staff, and Purchasing Departments.
• Establish and maintain long-term relationships with key internal stakeholders, including, product specialists, and Regulatory, Customer Services and Operations departments.
• Regularly visit current and potential clients to ensure product performance and build loyalty.
• Collaborate with other Territory Managers to share best practices, strategies, and customer insights.

Market Analysis, Compliance and Reporting

• Attend conferences, and other industry events to promote products and learn about new developments.
• Track sales performance, forecast future sales, and report progress to management.
• Ensure all administration is up to date e.g. CRM (bookings, cases, stock, mileage logs)
• Ensure that all sales activities follow healthcare industry regulations, company policies, and ethical standards.

Minimum Requirements

• BSC Human Movement or relevant degree
• Essential: 3 – 4 experiences in a Sales Rep position.
• Background in specialised medical devices (e.g., surgical equipment, diagnostics, etc.).
• Advantageous: Experience with CRM software and sales tracking tools.

Competencies:

• Product Knowledge – Understanding of Medical Device products, their features, applications, and benefits.

Advanced Level : Able to educate others on advanced product knowledge and applications.

• Sales Technique – Ability to engage clients, build relationships, and close sales. Advanced: Strong skills in customer engagement and objection handling.

• Customer Relationship Management – Ability to build and maintain long-term relationships with healthcare professionals and institutions.

Advanced: Creates lasting partnerships and is viewed as a trusted advisor by        clients.

• Communication Skills – Effective verbal and written communication with clients, internal teams, and stakeholders.

Advanced: Clear and persuasive communication with clients.

• Presentation Skills – Ability to effectively present products to clients, including demonstrations and educational sessions.

Advanced: Confident in delivering engaging presentations and demonstrations.

• Team Collaboration – Ability to work effectively within a sales team and with other departments.
• Advanced: Actively contributes to team goals and collaborates with other departments.