Planning and prepare (client mapping, area planning, monthly planner, plan machine audits, servicing of machines, machine movements, know your monthly/annual sales targets, assess the potential vs actual of each hospital, assess buying patterns of hospitals from weekly sales dashboard, strategise for each hospital visit – with the objective to increase your sales/revenue i.e. moving a machine into theatre in order to sell the Company’s products address the issue of hosing (embark on anti-hosing campaigns), incorrect use (co-mingling), gain permission and introduce temp monitoring at various hospitals
Verify and update individual Hospital Strategy information (KOL movement, the competition etc) after each visit to ensure accuracy of information captured
Maintain and drive constant Call Rates
Conduct Machine Audits
Identify Machines for required for servicing/maintenance/repairs by Field Technician
Update service records
Build strong relationships with Doctors, Nurses, Matrons, Unit Managers, Pharmacy Managers, Theatre Managers, Anaesthetists, Surgeons, Procurement/Supply Chain and Technical.
Continuously develop Sales, product, technical and clinical knowledge
Read up on clinical studies when waiting for a nurse or doctor
Go through your Sales training/refresh knowledge
Role play a meeting in your mind before meeting a key hospital KOL
Follow up on quotations
Conduct in-service/customer training on a regular basis promoting (sample/trial) our range of products and ranger disposables
Maintain training records
Upload accurate and insightful comments of each hospital visit on Skynamo (CRM) daily
Identify surgeons and anaesthetists in each hospital who do not use Company products for their patients
Gain permission to do a case with these Doctors
Spend time in the recovery area to identify affected patients
Gain insight into Hospital billing policies and leverage the “Funder” document
Create awareness about the benefits of our products
Defend our products against competitors
Ensure hospital stock levels are maintained to avoid out of stock situations
Analyse and define customer problems and create innovative solutions to satisfy the customer
Should you meet the above requirements, we urge you to apply by forwarding your CV along with any supporting documents to Info@glass-house.co.za
