Hybrid Sales Representative: Pharmaceutical Company South Africa NEW

About the Job:
The Pharmaceutical Sales Representative is responsible for promoting and selling the company’s products across diverse pharmacy environments, including independent pharmacies, pharmacy groups, and corporate groups. This role is pivotal in driving revenue growth by expanding market presence and fostering brand loyalty within the pharmacy sector. Success in this position requires a combination of strong sales expertise, industry insight, and exceptional relationship-building abilities
Requirements:
QUALIFICATIONS & EXPERIENCE:
 A bachelor’s degree in business management, marketing, pharmacy, or any related fields
 Demonstrated success in pharmaceutical sales; experience across various pharmacy settings is preferred but not required, as training will be provided for individuals without prior experience
 Solid knowledge of pharmaceutical products, industry trends, and regulatory requirements
 Strong verbal and written communication skills, with the ability to deliver effective presentations
SKILLS:
 Strong negotiation and selling skills
 Excellent interpersonal and customer service skills
 Proficiency in data analysis and sales planning
 Ability to work independently and in a team environment
 High level of organization and time management skills
PERSONAL CHARACTERISTICS:
 Professional demeanour and appearance
 Ethical and honest in all business dealings
 Resilient, with the ability to handle rejection and setbacks
 Motivated by goals and targets, with a drive to succeed
Duties & Responsibilities:
Sales and Customer Engagement
Develop and execute a sales plan, targeting independent pharmacies, pharmacy groups, and corporate pharmacies
Conduct regular visits to these pharmacies to present and sell the company’s pharmaceutical products
Work towards meeting and exceeding set sales targets and goals
Manage product orders and inventory levels within the pharmacies to ensure continuous supply
Relationship Building & Management
Establish, develop, and maintain positive business and customer relationships with pharmacists and key decision-makers
Regularly update pharmacies on product information, changes, and developments
Handle customer queries and resolve issues to maintain high levels of customer satisfaction
Market Intelligence
Monitor competition by gathering current marketplace information on pricing, products, new launches, marketing strategies, and merchandising techniques
Identify and analyse market trends and changes in business practices.
Reporting and Administrative Tasks
Maintain detailed records of all contacts and meetings and manage a comprehensive database of all pharmacies within the territory
Prepare reports and analysis of sales activities, market trends, and competitive landscape for management review
Ensure compliance with company policies and procedures as well as regulatory requirements
Educational Initiatives
Conduct training sessions and product demonstrations for pharmacy staff to enhance their understanding and advocacy of the products
Provide accurate product information and resources to pharmacy personnel, aiding them in making informed decisions regarding product stocking and customer recommendations
Strategic Planning
Participate in strategic planning and sales meetings to discuss targets, potential markets, and tactics
Collaborate with marketing and prescription teams to develop strategies for product launches, promotions, and increased market penetration
Pharmacovigilance Responsibilities
Clearly communicate the safety profile and risk information of products to Healthcare Professionals, ensuring accurate and compliant messaging in line with regulatory requirements
Identify, document, and promptly report any adverse drug reactions (ADRs), product complaints, or safety-related information to the Pharmacovigilance (PV) or Quality Assurance (QA) department in accordance with company procedures and timelines
Collaborate with the PV team to support any follow-up requests related to safety information or ADR reports from Healthcare Professionals
Accurately log medical queries, product-related safety concerns, and customer feedback to the appropriate internal teams for timely follow-up and resolution
Participate in pharmacovigilance training sessions to stay updated on current safety reporting procedures and regulatory obligations
General Working Conditions
Standard business hours with occasional evening or weekend work based on business needs
Extensive travel within the assigned territory
Regular use of technology, including tablets and smartphones
Professional attire is required when engaging with healthcare professionals
Work settings include pharmacies, dispensing doctors, hospitals, pharmacy clinics, and corporate pharmacies
Physical activities involve standing, walking, and distributing marketing material
Compliance with safety regulations and ethical standards is essential
The role requires 95% in-field engagement, with 5% office-based time dedicated to meetings
Travel
A valid driver’s license and the ability to travel extensively within the assigned territory
Must have access to a personal vehicle for business travel
Travel involves long-distance driving and occasional overnight stays

Should you meet the above requirements, we urge you to apply by forwarding your CV along with any supporting documents to jason@glass-house.co.za