Compliance Officer – Medical Association – Gauteng NEW

About the Job:

The Compliance Officer will be responsible for the implementation, promotion, administration, monitoring, and continuous improvement of the Medical Association’s Code. This role combines compliance management, stakeholder engagement, training, communications, committee support, programme management, and industry representation to ensure the successful delivery of Medical Association’s Code-related objectives

Requirements:

Minimum Requirements

Bachelor’s degree in Law, Governance, Compliance, or a related field preferred

Minimum 5 years’ experience in medical technology code compliance and governance

Knowledge of POPIA, governance principles, compliance frameworks, and ethical business practices

Strong stakeholder engagement, communication, presentation, and report-writing skills

Advanced proficiency in Microsoft Office, particularly Excel, and experience managing databases and digital platforms

Ability to manage multiple priorities, work independently, and meet deadlines

Key Competencies

Attention to detail and accuracy

Sound judgement and professional discretion

Strong analytical and problem-solving skills

Project and stakeholder management capability

Excellent written and verbal communication skills

Resilience, adaptability, and strong interpersonal skills

Duties & Responsibilities:

Code Marketing, Communications & Awareness

Develop and implement a comprehensive Code marketing and awareness strategy

Promote the Medical Association’s Code among members, stakeholders, healthcare professionals, and industry partners

Manage and update Code-related content on the Medical Association’s website and digital platforms

Develop LinkedIn content, thought leadership articles, newsletters, press releases, podcasts, videos, and other communication materials

Create content for the Medical Association’s Annual Report

Source, develop and present Code and compliance-related content for conferences and industry events

Draft and manage member communications and newsletters focused on Code matters

Develop and deliver Code training programmes, including digital learning solutions

Stakeholder Engagement & Industry Representation

Develop and implement stakeholder engagement plans

Manage relationships with key external stakeholders, including:

Professional Conference Organisers (PCOs)

Healthcare Professional (HCP) societies

Industry associations

Regulatory bodies

Ensure Medical Association representation on industry forums, committees, and Code-related initiatives

Coordinate stakeholder meetings and prepare presentations and briefing documents

Facilitate engagement with local and international industry organisations

Training & Education

Develop and deliver Code compliance training programmes for:

The Medical Association’s members

Compliance Officers

Healthcare Professionals

Professional Conference Organisers

Present Code updates and educational sessions to members and stakeholders

Identify emerging training needs and develop suitable educational resources

Committee & Governance Support

Provide full administrative and governance support to the Medical Association Code Committee

Schedule meetings and manage committee calendars

Prepare agendas, governance documentation, minutes, and action registers

Track committee decisions and follow up on outstanding actions

Support committee planning, budgeting, and KPI monitoring

Coordinate Code forums, webinars, workshops, and stakeholder events

Manage ratification and approval processes in accordance with organisational procedures

Serve as Medical Association’s POPIA Information Officer and ensure Medical Association is compliant with POPIA

Code Compliance Management

Manage on boarding and Code compliance requirements for new members and Code signatories

Administer Code certification systems and service providers

Monitor certification compliance and member adherence to Code requirements

Manage Compliance Officer Declarations and conformity processes

Provide guidance on Code-related queries and escalations

Coordinate advisory opinion processes, including panel meetings and stakeholder communication

Manage compliance databases, records, and reporting systems

Administer hotline and complaints processes, including sanctions and follow-up actions where applicable

Draft and coordinate Code-related submissions on legislation, regulations, and industry guidelines

Prepare monthly, quarterly, and Board-level Code compliance reports

Research, Best Practice & Continuous Improvement

Monitor local and international Code compliance developments and industry trends

Research best practices from global industry associations and regulatory bodies

Develop recommendations and position papers to enhance the Medical Association’s Code framework

Support strategic Code initiatives and system development projects

Project manage the development of a Medical Association conference vetting system

Service Provider & Programme Management

Manage external service providers supporting certification, compliance, complaints management, communications, and public relations

Oversee budgets and ensure cost-effective delivery of Code activities

Support growth and retention of Code signatories through engagement, onboarding, and compliance support

Should you meet the above requirements, we urge you to apply by forwarding your CV along with any supporting documents to info@glass-house.co.za