Duties & Responsibilities
- Assess patient conditions and needs to develop appropriate care plans
- Interact with patients and medical aid schemes
- Resolve patient and medical aid scheme queries
- Update all information timeously and accurately
- CPT and ICD coding
- Obtaining doctors letters , motivations and justifications in all appropriate cases under managed care of where medical aids request them from their hospitals as part of their assessing process
- Handling patient queries
- Update hospital information