Receptionist: Head Office – Front Office – Hospital Group – Roodepoort Full TimeNEW
About the Job:
The Receptionist will serve as the first point of contact at the hospital group’s Head Office, ensuring a welcoming, professional, and efficient front office experience for visitors, employees, and stakeholders. The role includes managing incoming calls, coordinating visitor arrivals, maintaining the reception area, and providing general administrative support
Requirements:
Grade 12 or equivalent NQF Level 4 qualification
3 years’ experience in an administrative or reception role
Working knowledge of Microsoft Office and good typing skills
Ability to operate a switchboard and manage a busy reception environment
Strong verbal and written communication skills
Professional telephone etiquette and customer service orientation
Ability to maintain accurate records and handle information confidentially
Professional presentation, a welcoming and service-oriented approach, reliability, attention to detail, organisational skills, discretion, and the ability to remain calm while managing competing priorities
Duties & Responsibilities:
Welcome and assist visitors, employees, and external stakeholders professionally, in person and telephonically
Answer, screen and transfer incoming calls accurately and promptly, and assist with switchboard operations
Manage visitor arrivals, notify relevant employees, and direct guests to meetings or appointments
Prepare and maintain a neat, organised and fully operational reception area at the start of each working day
Co-ordinate front desk enquiries and communicate messages to the appropriate departments
Maintain accurate reception and administrative records and prepare basic reports when required
Provide general administrative and clerical support to Head Office departments as required
Report general maintenance and office environment issues, ensuring timely resolution to maintain a safe and functional workplace
Co-ordinate travel arrangements, including flights, accommodation and car rentals.
Support the coordination of meeting room visitors and front office arrangements
Should you meet the above requirements, we urge you to apply by forwarding your CV along with any supporting documents to tracy@glass-house.co.za
