Technical Operations Specialist & R&D Engineer – ATM & Cash Recycling – Technology and Security Company – KZN Full TimeNEW
Requirements:
We are open to two strong candidate routes:
ATM / Cash Recycler Specialist
Someone with strong ATM/recycler experience who has progressed beyond routine servicing into product support, advanced diagnostics, technical management, reliability, R&D, analytics or OEM engagement
Mechatronics / R&D Engineer
A strong Mechatronics Engineer with experience in complex automated or electromechanical equipment, product development, R&D, technical project management, reliability and failure analysis
Relevant backgrounds could include ATM/recyclers, cash processing, banking automation, industrial automation, robotics, high-speed sorting, vending, self-service technology and other complex automated machinery
Key Skills
We want someone strong in a combination of:
ATM / cash recycler technology
Mechatronics and electromechanical systems
Root-cause and failure analysis
Technical project management
Data analysis and dashboards
Reliability and product-performance analysis
Hardware, firmware and software interaction
Product testing and validation
OEM technical engagement
Technical documentation
Knowledge transfer and training
Leadership and team development
Power BI, SQL, Excel or similar analytical capability would be advantageous
Duties & Responsibilities:
The individual should combine strong technical understanding with project management, data analysis and product-performance knowledge
Key responsibilities will include:
Develop deep technical knowledge of ATM and cash recycler products
Lead technical R&D work streams and coordinate projects with internal teams and international OEM engineers
Analyse machine data, errors, failures and product-performance trends