Logistics Manager – Technology Company – KZN Full Time

 About the Job:

The Logistics Manager is responsible for the strategic and operational management of The company logistics, fleet, courier operations, import and export administration, new business installations, upliftment, Health & Safety coordination, and customer implementation projects.

This role ensures that all installations, fleet activities, courier movements, customer implementations, and logistics functions are executed safely, efficiently, cost-effectively, and within agreed service level agreements. The incumbent will lead cross-functional coordination between Sales, Operations, Factory, Finance, Technical Services, Customers, Courier Providers and Channel Partners to ensure exceptional service delivery and operational excellence

Requirements:

Qualifications

Diploma or Degree in:

• Logistics Management
• Supply Chain Management
• Operations Management
• Business Management
• Project Management (Advantageous)

Experience

• Minimum 5–8 years in Logistics or Supply Chain Management
• Minimum 3 years in a management role
• Experience managing company fleets
• Experience managing courier and freight operations
• Experience with import and export documentation
• Experience in project coordination and installations
• Experience within manufacturing, security, cash management or technical services will be advantageous

Technical Skills

• Microsoft Office (Advanced Excel)
• ERP Systems
• Fleet Management Systems
• Courier Portals
• Skynamo (Advantageous)
• Microsoft Teams
• Project Management Software
• GPS Tracking Systems

Competencies

• Leadership
• Planning & Organising
• Customer Focus
• Commercial Acumen
• Negotiation Skill
• Decision Making
• Problem Solving
• Attention to Detail
• Communication Skills
• Time Management
• Budget Management
• Analytical Thinking
• Risk Management
• Relationship Management
• Operational Excellence
• Ability to work under pressure

Key Relationships

• Executive Management
• Finance Department
• Factory Manager
• Technical Department
• Sales Department
• Courier Service Providers
• Transport Companies
• Customs Agents
• Customers
• Channel Partners
• Installation Teams
• Suppliers

Duties & Responsibilities:

Logistics & Supply Chain Management

The Logistics Manager will:

• Manage all inbound and outbound logistics
• Coordinate national transport requirements
• Manage courier service providers
• Negotiate courier and freight rates
• Optimise transport costs
• Schedule deliveries nationally
• Manage dispatch planning
• Track deliveries until destination
• Ensure all deliveries meet agreed service levels
• Resolve logistics delays immediately
• Produce logistics performance reports
• Maintain courier relationships
• Monitor logistics expenditure against budget

Fleet Management

Responsible for the complete management of the company fleet including:

Vehicle Administration

• Vehicle licensing
• Vehicle servicing
• Maintenance schedules
• Vehicle files
• Vehicle inspections
• Driver allocations
• Accident management

Fleet Compliance

• Driver licence verification
• Driver compliance
• Vehicle tracking
• Fuel consumption monitoring
• Trip authorisations
• Preventative maintenance planning
• Weekly vehicle inspections
• Vehicle readiness for operational requirements
• Fleet budgeting and cost management
• Ensure company vehicles remain roadworthy, compliant and operational at all times

Import & Export Administration

Manage all import and export logistics including:

• Cross-border documentation
• Customs documentation
• Commercial invoices
• Packing lists
• Courier documentation
• Shipping documentation
• Export compliance
• Freight forwarding
• Shipment tracking
• International courier coordination
• Customer documentation
• Customs clearance support
• Delivery confirmations
• Ensure all import/export activities comply with legislative and customer requirements

New Business & Customer Implementations

Manage the end-to-end implementation process for all new customer projects including:

• New client on boarding
• Customer implementation planning
• Site inspections
• Project scheduling
• Installation planning
• Customer communication
• Installation coordination
• Factory production planning
• Daily progress monitoring
• SLA management
• Customer updates
• Risk management
• Installation approvals
• Installation scheduling
• Upliftment
• Swop-outs
• Replacements
• Refurbishments
• Ensure all projects are completed within agreed timelines and customer expectations

Installation Department Management

Manage the national installation department by:

• Scheduling installation teams
• Coordinating technicians
• Managing outsourced installers
• Planning installation routes
• Monitoring installation quality
• Reviewing installation reports
• Monitoring Skynamo reporting
• Coordinating customer communication
• Managing installation budgets
• Ensuring installation deadlines are achieved
• Conducting daily operational meetings
• Managing installation KPIs
• Ensure all installations comply with company standards and customer specifications

Courier & Distribution Management

Responsible for:

• Courier bookings
• Route optimisation
• Courier negotiations
• Shipment tracking
• Waybill generation
• Collection scheduling
• Dispatch documentation
• Delivery confirmations
• Courier performance management
• Escalation management
• Delivery reporting

Health & Safety

Act as the operational coordinator for Health & Safety by ensuring:

• Workplace inspections
• Hazard identification
• Corrective actions
• Incident reporting
• PPE compliance
• Emergency preparedness
• Safety meetings
• Contractor compliance
• Risk assessments
• Safety audits
• Health & Safety records
• Legislative compliance
• Work closely with appointed Health & Safety Representatives to maintain compliance with the Occupational Health and Safety Act

Stock & Warehouse Logistics

Oversee:

• Dispatch planning
• Parts returns
• Stock movements
• Warehouse transfers
• Courier stock dispatch
• Inventory movement
• Delivery documentation
• Skynamo updates
• Handover documentation
• Quality control documentation
• Ensure complete traceability of all company assets

Financial & Cost Control

Responsible for:

• Courier expenditure
• Fleet budgets
• Freight quotations
• Cost analysis
• Supplier negotiations
• Budget forecasting
• Logistics reporting
• Operational cost savings
• Project profitability
• Procurement support

Leadership & People Management

Lead and manage:

• Logistics Coordinators
• Fleet Administrator
• Installation Coordinators
• Courier Coordinators
• Drivers
• Installation Teams

Responsibilities include:

• Performance management
• Staff development
• Coaching
• KPI management
• Leave management
• Training
• Resource planning
• Operational meetings

Key Performance Indicators (KPIs)

The Logistics Manager will be measured on:

• On-time installation completion
• On-time delivery performance
• Fleet availability
• Fleet maintenance compliance
• Courier turnaround times
• Logistics cost savings
• Customer satisfaction
• Installation SLA compliance
• Health & Safety compliance
• Vehicle downtime
• Project completion rates
• Import/export compliance
• Budget adherence
• Stock accuracy
• Team performance

Should you meet the above requirements, we urge you to apply by forwarding your CV along with any supporting documents to Info@glass-house.co.za