Serves in a dual-capacity role, managing reception and front-desk operations while providing comprehensive administrative support to head office managers and staff. Acts as the first point of contact for visitors and callers, ensuring a professional and welcoming experience. Responsible for answering, screening and directing telephone calls, as well as handling general enquiries.
Provides administrative support through correspondence management, document preparation and general office administration, contributing to the smooth and efficient operation of the office environment
Requirements:
Grade 12 or equivalent NQF Level 4 qualification
Proven experience as a Personal Assistant and Receptionist
Preferably 3-5 years previous experience in a secretarial position
Post graduate relevant qualifications are an advantage
Experience in a corporate and fast-paced environment
Excellent verbal and written communication
Strong organizational and time management skills with the ability to prioritize effectively
Duties & Responsibilities:
The capacity to identify and respond to the needs of internal and external customers
Attend to customers / visitors both telephonically and in person in a professional manner. Meeting and greeting visitors and directing them to their meeting or appointment
Responsible for the preparation of the reception area and meeting rooms for each working day and have all front desk activities fully operation at the start of business hours
Guide the Hostess in ensuring proper planning and coordination of meeting room bookings and setup
Managing incoming telephone calls, screening and transferring them to the appropriate department or staff member
Maintain administrative records to system and report statistics when required
Coordinate visitor and tenant access to the building and office park
Assist with transport and courier bookings
Performs general administration duties and provide administrative support to head office managers and staff
Coordinate travel arrangements, including flights, accommodation and visas
Report general maintenance and office environment issues, ensuring timely resolution to maintain a safe and functional workplace
Perform additional administrative tasks and special projects as delegated by the Senior Executive Assistant
Should you meet the above requirements, we urge you to apply by forwarding your CV along with any supporting documents to tracy@glass-house.co.za
