Outbound QA Controller (Logistics Outbound) – Medical Devices Company (Gauteng) 22 views

The Inventory Quality Assurance Controller is responsible for ensuring that all outgoing products in the Outbound Logistics department meet the quality standards. This role involves inspecting goods, receiving, organizing, and allocating delivery slips for each batch and item, ensuring accurate tracking of stock and lot numbers in compliance with dispatch procedures. The Quality Controller plays a key role in reducing errors, improving product handling processes, and ensuring customer satisfaction.

Job Description

Stock Quality Assurance checks:

• Ensure that physical inventory items, including item codes and lot numbers, correspond with picking slips and promptly report any discrepancies identified.
• For major variances, receive goods under “variance” status and immediately notify your Line Manager.
• Verify that delivery slips accurately match each item prior to dispatch.
• Inspect incoming shipments for damage, accuracy, and adherence to purchase orders and company quality standards.
• Conduct quality checks on outgoing products to confirm compliance with required specifications and company criteria.
• Monitor, record, and communicate non-conformances to relevant departments.
• Maintain comprehensive records of inspections, test results, and all quality control activities.
• Work collaboratively with Pickers and Senior staff to implement corrective actions and proactively address quality concerns.
• Assist the warehouse team in sustaining an organized, safe, and efficient storage environment.
• Confirm that all products are properly labelled and packaged.

General function

• Match received stock with picking slips.
• Enter stock in Sage under “IBT Receive” and confirm lot numbers.
• Check, receive, and file all picking slips and back orders daily.
• Prioritize stock requests and coordinate with Dispatch for timely delivery.
• Print warehouse transfer documents after stock receipt.
• Create batch and individual delivery slips with consignment stickers before dispatch.
• Audit logistics and inventory periodically for quality assurance.

Policies and Procedures

• Follow company procedures, safety regulations and ISO standards always.
• Assist in training warehouse staff on quality standards and procedures.

Minimum Requirements

• Matric
• Relevant Diploma (an advantage)
• 1–3 years of warehouse or quality assurance experience preferred
• Detail-oriented; capable of spotting picking errors, defects, or inconsistencies
• Effective communication and interpersonal skills
• Proficient with MS Office, ERP systems (SAGE 200 Evolution a plus)
• Knowledge of warehouse health and safety standards
• Familiarity with Medical Device and ISO Standards
• Able to work independently and within teams
• Strong time management
• Growth mind-set